Authentication

OAuth2

Retrieve an Access Token with the OAuth 2.0 flows described below before accessing the API. Once you have an access token, send it in the Authorization HTTP header to authenticate with the API.

Flow type clientCredentials
Token URL https://auth.development.pexipengage.com/realms/{enterprise}/protocol/openid-connect/token
Scopes
  • engage:forms:readOnly: Reading forms
  • engage:forms:readWrite: Managing forms
  • engage:offices:readOnly: Reading offices
  • engage:regions:readOnly: Reading region
  • engage:listings:readOnly: Reading listings
  • engage:offices:readWrite: Managing offices
  • engage:regions:readWrite: Managing regions
  • engage:settings:readOnly: Reading enterprise settings
  • engage:subjects:readOnly: Reading subjects
  • engage:webhooks:readOnly: Reading webhooks
  • engage:customers:readOnly: Reading customers
  • engage:employees:readOnly: Reading employees
  • engage:listings:readWrite: Managing listings
  • engage:settings:readWrite: Managing enterprise settings
  • engage:subjects:readWrite: Managing subjects
  • engage:templates:readOnly: Reading templates
  • engage:webhooks:readWrite: Managing webhooks
  • engage:customers:readWrite: Managing customers
  • engage:employees:readWrite: Managing employees
  • engage:expertises:readOnly: Reading expertises
  • engage:templates:readWrite: Managing templates
  • engage:expertises:readWrite: Managing expertises
  • engage:appointments:readOnly: Reading appointments
  • engage:availability:readOnly: Reading availability
  • engage:leadSegments:readOnly: Reading lead segments
  • engage:translations:readOnly: Reading translations
  • engage:appointments:readWrite: Managing appointments
  • engage:availability:readWrite: Managing availability
  • engage:leadSegments:readWrite: Managing lead segments
  • engage:translations:readWrite: Managing translations
  • engage:favoriteAgents:readOnly: Reading favorite agents
  • engage:favoriteAgents:readWrite: Managing favorite agents
  • engage:callbackRequests:readOnly: Reading callback requests
  • engage:callbackRequests:readWrite: Managing callback requests
  • engage:externalCalendars:readOnly: Reading external calendars
  • engage:externalCalendars:readWrite: Managing external calendars