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production
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staging
Topics
Introduction
Authentication
Registering an application
Requests and responses
Languages & translations
Countries
Dates & time
Collection resource properties
Pagination
Eventual consistency
Rate limiting
File uploading
Error codes
Provisioning
Webhooks
API upgrades
Migrating from the legacy API
Endpoints
Appointments
Get appointments
GET
Create an appointment
POST
Get an appointment
GET
Update an appointment
PATCH
Create an appointment invite
POST
Accept an appointment
POST
Cancel an appointment
POST
Complete an appointment
POST
Reassign an appointment
POST
Reopen an appointment
POST
Request an appointment reschedule
POST
Reschedule an appointment
POST
Calendar event
Add appointment to Google Calendar
GET
Add appointment to Office365 Calendar
GET
Download the appointment ICal file
GET
Callback requests
Get callback requests
GET
Create a callback request
POST
Get a callback request
GET
Update a callback request
PATCH
Customers
Get customers
GET
Create a customer
POST
Get a customer
GET
Delete a customer
DELETE
Update a customer
PATCH
Data export
Retrieve data in csv-format
GET
Defined availability
Get defined availability
GET
Employees
Get applied templates
GET
Apply an availability template
POST
Revert applied templates
POST
Get availability templates
GET
Create an availability template
POST
Get an availability template
GET
Delete an availability template
DELETE
Update an availability template
PATCH
Get availability time ranges
GET
Create an availability time range
POST
Get an availability time range
GET
Delete an availability time range
DELETE
Update an availability time range
PATCH
Get time range availability settings
GET
Update time range availability settings
PUT
Get employees
GET
Create an employee
POST
Get an employee
GET
Delete an employee
DELETE
Update an employee
PATCH
Reset an employee
POST
Get authorized profile picture upload URL
GET
Get employee unavailability
GET
Create unavailability
POST
Revert unavailability
POST
Get external calendar events
GET
Get favorite agents
GET
Update favorite agents
PUT
Get office coverage regions
GET
Update office coverage regions
PUT
Get office subject coverage regions
GET
Update office subject coverage regions
PUT
Fetch configurations
Get fetch configurations
GET
Create a fetch configuration
POST
Get a fetch configuration
GET
Delete a fetch configuration
DELETE
Update a fetch configuration
PATCH
Files
Get files
GET
Get a file
GET
Download the file
GET
Upload the file
POST
Forms
Get forms
GET
Create a form
POST
Get a form
GET
Delete a form
DELETE
Update a form
PATCH
Get form questions
GET
Create a form question
POST
Get a form question
GET
Delete a form question
DELETE
Update a form question
PATCH
Lead segments
Get lead segments
GET
Create a lead segment
POST
Get a lead segment
GET
Delete a lead segment
DELETE
Update a lead segment
PATCH
Get lead segment scheduling settings
GET
Update lead segment scheduling settings
PUT
Listings
Get listings
GET
Create a listing
POST
Get a listing
GET
Delete a listing
DELETE
Update a listing
PATCH
Get listing scheduling settings
GET
Update listing scheduling settings
PUT
Get listing time slots
GET
Create a listing time slot
POST
Get a listing time slot
GET
Update a listing time slot
PUT
Delete a listing time slot
DELETE
Meeting rooms
Get Meeting Rooms
GET
Get a meeting room
GET
Offices
Get offices
GET
Create an office
POST
Get an office
GET
Delete an office
DELETE
Update an office
PATCH
Link a meeting room to an office
POST
Unlink a meeting room from an office
DELETE
Get office scheduling settings
GET
Update office scheduling settings
PUT
Get expertises
GET
Update expertises
PUT
Get office subject availability settings
GET
Update office subject availability settings
PUT
Get subject office scheduling settings
GET
Update subject office scheduling settings
PUT
Plugin
Go to plugin edit action
GET
Regions
Get Regions
GET
Schedulable
Get schedulable employees
GET
Get schedulable meeting types
GET
Get schedulable offices
GET
Get schedulable subjects
GET
Settings
Get enterprise settings
GET
Update enterprise settings
PATCH
Subject groups
Get subject groups
GET
Create a subject group
POST
Get a subject group
GET
Delete a subject group
DELETE
Update a subject group
PATCH
Subjects
Get subjects
GET
Create a subject
POST
Get a subject
GET
Delete a subject
DELETE
Update a subject
PATCH
Get subject availability settings
GET
Update subject availability settings
PUT
Get subject scheduling settings
GET
Update subject scheduling settings
PUT
Timetable
Get timetable
GET
Unavailability
Get unavailability
GET
Video
Go to the video meeting
GET
Go to the video test meeting
GET
Webhooks
Appointment create
Appointment.create
POST
Appointment update
Appointment.update
POST
Callback request create
Callback-request.create
POST
Callback request update
Appointment.update
POST
Communication webhook
Communication.send
POST
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Defined availability
Operations quick access
GET
/defined-availability
